We want to find new and better ways of involving the people of Bath and North East Somerset in our decision-making process.

We want to ensure that when you to tell us what you think you feel that it has been worthwhile, so that we continue to make the services offered more relevant to your needs.

Majority of our consultations are to do with the local library service. On occasions there may be council wide consultations and they can be found on the Council's consultation pages.

When we consult with you, we promise to feed back on:

  • what respondents said

  • what they liked/did not like

  • what will happen next

  • what action we have taken or plan to take

How do we consult with you?

  • Online consultation

  • Libraries website

  • Face to face

  • Paper format

  • We will always tell you how we are going to consult with you, if you would rather we consulted with you in a different way then please let us know.

You can find out the results of the library or council's consultations on the consultation pages. We will also feedback the library consultation results on this page.

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Data protection notice

Data protection notice

The information you have provided may be shared across Bath and North East Somerset Council for the purpose of dealing with your enquiry. We will not give information about you to anyone else, or use information about you for other purposes, unless your consent has been given or the law allows this.

The use of your personal information is covered by our registration under the Data Protection Act 1998. You can, under this legislation, request a copy of the information we hold about you. If any information we hold about you is incorrect please let us know.

Bath and North East Somerset Council is committed to upholding the principles of the Data Protection Act, and will not process your information in a way incompatible with these principles.

The Council’s Information Compliance Office can be contacted on (01225) 477000 or via email at information_governance@bathnes.gov.uk

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