Bath & North East Somerset Council and Clinical Commissioning Group are looking at how we provide home care services in B&NES, and how we can make them better in the future.
Why are we consulting?
We have been talking to different groups, including people who use home care services, family members and carers of people who use home care services, companies that provide home care, Council and NHS colleagues. They have been telling us:
What is important about home care services
What works well at the moment
What could be better in the future
All these people have helped us come up with a proposal for what services should look like in future, and the things that are important to them about what the service does so we know it’s working for people. We call these ‘outcomes'